Admissions & Referrals
Whether you're exploring options for yourself, for a parent, or for a client, the process starts with a conversation. We'll listen, answer questions, and help you decide whether Harb Services is the right fit.
Straightforward, step by step
We don't rush this. Each step is a chance for you to learn about us and for us to understand the person we'd be welcoming.
Contact us
Call or email us. Tell us a little about who you're inquiring for and what you're looking for.
Discuss needs
We'll talk through daily routines, support needs, preferences, and any questions about services, waivers, payment, or availability.
Arrange a tour
Visit the home, see the shared spaces, and meet the people who would be providing care.
Review fit
Together we consider whether the home, the level of support, and the timing are right before any decision is made.
Prospective residents & families
Looking at assisted living for yourself or a loved one can feel overwhelming. We're glad to answer early questions, even if you're not sure yet what you need. A tour is a good first step, and there's no obligation.
Schedule a tourCase managers & social workers
We welcome inquiries from county and health plan case managers, hospital and clinic discharge planners, and social workers. Reach out to discuss a client's needs and whether our home is a suitable option; we'll respond with what we can offer and what we can't.
Refer a clientReferral partners
Placement professionals, home care agencies, and other community partners are welcome to contact us to learn about the home before referring. We're happy to arrange a visit for partners who want to see the residence first.
Contact usWho can live here, and how care is paid for
Harb Services serves adults age 55 and older. Residents may pay privately or through one of the Minnesota Medicaid waivers that cover assisted living services (called "customized living" in waiver terms).
Elderly Waiver (EW)
For people age 65 and older who are eligible for Medical Assistance and need a nursing-home level of care but choose to live in the community.
CADI Waiver
Community Access for Disability Inclusion, for people under 65 with a disability who need a nursing-home level of care. In customized living settings like ours, CADI serves people age 55 and older.
Brain Injury (BI) Waiver
For people with a qualifying brain injury who need the level of care provided in a nursing facility or neurobehavioral hospital. In customized living settings, BI serves people age 55 and older.
How waiver eligibility works
Eligibility for any waiver is decided by your county, tribal nation, or managed care plan, not by Harb Services. It starts with a MnCHOICES assessment, which looks at a person's needs and finances. If you already have a case manager, they can tell you which waiver applies and whether customized living is part of your support plan. If you don't, we can point you to where to start.
Private pay and other sources
Residents may also pay privately, and some families use long-term care insurance or other benefits. Rates depend on the level of support a resident needs, so we discuss cost individually rather than publishing a price list. Harb Services is enrolled with the State of Minnesota as a customized living provider for the EW, CADI, and BI waivers; enrollment doesn't guarantee admission or current availability.
Refer a client
The quickest way to refer is the online referral form below. Prefer email? The button below opens a new message in your email app addressed to us with the subject line already filled in. Include your name, your organization, the best way to reach you, and a brief, non-identifying description of what the client is looking for. We'll follow up to arrange a secure way to share any further details.
If the button doesn't open your email app, write to us directly at amin@harbservices.com with the subject "Client Referral Inquiry".
Please note: For initial inquiries, please do not email medical records or sensitive personal information. Contact us to arrange a secure referral.
This website does not collect diagnoses, Social Security numbers, medical records, or other sensitive information, so please don't send those through email or the contact form. Admission is based on an individual review of needs and fit; contacting us does not guarantee admission, placement, or current availability.
Before you reach out
Who is eligible to live at Harb Services?
We serve adults age 55 and older. Beyond age, eligibility depends on whether the support a person needs matches what we're able to provide, which is what the admissions conversation and tour are for.
What about cost and availability?
Rates depend on the level of support needed, and availability changes, so we don't publish either here. Contact us and we'll go over current details with you directly.
Can a case manager tour the home before referring a client?
Yes. We're glad to show the residence to case managers and referral partners. Use the Schedule a Tour button to pick a time, or call or email us to arrange one.
Start a referral online
Choose the form that fits you. We reply within one business day. If it's urgent, call 612-207-2464.
Please note: don't include medical records, diagnoses, dates of birth, or other sensitive health information in these forms. We'll arrange a secure way to share details if they're needed.
Self-referral for residents & families
For yourself, a parent, or someone you care for.
Referral from case managers & professionals
For county case managers, care coordinators, discharge planners, social workers, and other referral partners.